Growth....
Confidence...
Balance...

Preliminary Program

VIVA Conference 2010 – Program

Courtyard by The Marriott, Surfers Paradise Blvd, Surfers Paradise QLD 4217 – 2-4th September, 2010

Thursday 2nd September
09:00 - 16:00	Pre-Conference Workshop by Kate Osborne, Leisure Seekers
16:00 - 17:00	Registration
17:30 - 19:30	VA Showcase Virtual Assistants presenting their unique services to local business owners, entrepreneurs and the business community. Held in conjunction with a Virtual VA Showcase. Invitation to local business networking groups to attend a Cheese and Wine evening supported by Leisure Seekers and other networking groups. Evening includes a 20 min workshop on attracting and keeping your ideal client. Bookings essential.
Friday 3rd September
08:00 - 08:45	Registration
08:45 - 09:05	Conference Opening Address Katie Mickel, Mickel Consulting – Strategies to support your industry
09:05 - 10:10	International Keynote Presenter: Eilidh Milnes, The Confidence Coach “Success is built on your daily routines…”
10:10 - 10:40	Morning Tea in Trade Area Delegates to present their passports for endorsement
10:40 – 11:50	Keynote Presenter : Vicki Sparks, Connect Working Networking to build Strategic Alliances
11:50 - 12:50	Keynote Presenter: Wendy Moore, Savvy WebWomen What clients need from their VA to use Social Media effectively
12:50 – 13:00	Sasha Lukich, Executive Sponsor, Access Office Systems – “The Death of the 4-drawer Filing Cabinet”
13:00 - 14:00	Lunch in the Trade Area Delegates to present their passports for endorsement
14:00 - 16:30	Concurrent Workshops

	Workshop 1 (repeated)	Workshop 2 (repeated)
14:00 - 15:00	Wendy Moore, Savvy WebWomen Finding your Niche Market and building your list	Hands on Networking with Vicki Sparks Practical tools and tips on how to network effectively to attract your ideal client
15:00 - 15:15	Afternoon Tea (to be taken into workshops)
15:15 - 16:15	Wendy Moore, Savvy WebWomen Finding your Niche Market and building your list	Hands on Networking with Vicki Sparks Practical tools and tips on how to network effectively to attract your ideal client

16:15 - 17:00	Open Discussion Creating an Australian VA Association
19:00	VA Community Dinner and Award Ceremony ($20 per person) BOOKINGS HERE
End of Day

Saturday 4th September
08:00 - 08:30	Registration
08:15 - 09:00	VA case studies – Learn from your Peers (in the Trade Display Area) 4 x 10 minutes sessions: Helping new VAs – Ingrid Bayer, My Online VA Service Working in VA Teams – Ruth May, RMCSS Increasing Fees vs Clients expectations – Liz Parker. 121 Temps Using a VOIP Call Centre Service – Korryn Campbell, VOS
09:00 - 09:45	Keynote Presenter: Kate Osborne, Leisure Seekers Strategies for moving your business to the next stage of your business lifecycle
09:45 - 10:45	Stephanie Bressan - "Make money: simple sales skills to take your business to the next level"
10:45 – 11:15	Morning tea – Last Chance to complete your Trade Passport

	Workshop 3 (concurrent with 4)	Workshop 4 (concurrent with 3)
11:15 - 12:00	Stephanie Bressan - 6 Stellar Sales Skills every business owner can and must master!	Technologies Workshop Joel Ireland, Time Out Computers “Your Business Online”
	Workshop 5 (concurrent with 6)	Workshop 6 (concurrent with 5)
12:00 - 12:45	Tracey Leak, Leisure Seekers Automating and streamlining to cut costs and increase profits.	Stress Management Techniques Pushpa Vaghella

12:45 – 13:15	Conference Closing Next Steps Passport Prize Draw

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